General FAQs

Office Questions

What is Space City Pain Specialists’ business hours?
Both of our offices are open Monday through Thursday from 9am until 4:30pm. Our offices are closed between the hours of 12pm to 1pm for lunch. On Fridays our offices are open from 9am to 12pm.


What is Space City Pain Specialists’ refill policy?
SCPS requires 3 days notice for refill of medications. Our patients are seen for follow up at regular intervals to determine if medications are refilled or changed.


What other methods are utilized to control pain besides pain medication?
Our physicians employ a wide range of interventional pain management techniques such as Spinal Cord Stimulators, Intrathecal Pain Pumps, MILD procedure, Epidural Blocks, peripheral nerve injections and regenerative injections.

Surgery Center Questions

At what surgery centers does Space City Pain Specialists do their procedures?
Houston Physicians’ Hospital
333 N. Texas Avenue
Webster, Texas 77598
Ph. (281) 557-5620

Houston Physicians’ Surgery Center
3810 Hughes Court
Dickinson, Texas 77539
Ph. (281) 337-7001
S.E. Memorial Hospital
11800 Astoria Blvd.
Houston, Texas 77089
Ph. (281) 929-6100
(Dr. Jeffrey Cannella only)
United Surgery Center
12700 N. Featherwood, Suite 100
Houston, Texas 77034
Ph. (281) 481-9303
(Dr. Jeffrey Cannella only)

What should I expect after I have scheduled my procedure with the surgery center?
The surgery center will contact you to confirm your procedure appointment and give you instructions for your procedure. The surgery center will ask several questions regarding your medical condition, allergies, and medications. You will be instructed of the time to stop eating and drinking prior to your procedure. If these instructions are not followed, your procedure may be cancelled.

What should I wear to the surgery center?
Wear comfortable, loose fitting clothing. Do not wear valuables such as jewelry, watches or rings. Please bring a list of your medications to the surgery center/hospital as well.

Will I receive sedation during the procedure?
This will depend on the type of procedure that you are having performed.

Can I eat or drink anything the day of the procedure?
Generally it is recommended that you eat nothing after midnight before the day of your procedure. You will receive specific instructions by the surgery center regarding this matter.

Can I take my regular medications on the day of the procedure?
If you take medication for any condition, even if you believe it is unrelated to your procedure, ask your physician or a surgery center nurse if the medication is safe to take the day of your procedure.

Will the discharge instructions limit my activity?
Your discharge instructions will vary depending upon the type of procedure you are having performed. You will receive discharge instructions at the time of your discharge from the facility.

Will a follow-up appointment be necessary?
Generally we will have you follow up in our office a week to two weeks after your procedure is performed. Your follow up appointment will usually be with the Physician’s Assistant.

What is a Physician’s Assistant (PA)?
Physician Assistants are highly trained healthcare professionals licensed to practice medicine with physician supervision. The relationship between our physicians and their PAs is one of mutual trust and respect. The physician Assistant is a representative of the physician, treating the patient in the style and manner developed by the supervising physician.

Billing/Insurance Questions

What insurance companies is Space City Pain Specialists contracted with?
SCPS is contracted with many insurance companies, including Medicare. Because this information changes from time to time it is best to call your insurance company to find out whether your physician is in network.

Why am I receiving a medical bill from Hill Country Toxicology?
It is Space City Pain Specialists’ policy that all patients have random drug screenings. Patients may also receive screenings at their physician’s professional discretion. Hill Country Toxicology provides detailed confirmation of drug screen results and bills for this necessary service.

Why am I receiving a medical bill from Millennium Laboratories?
It is Space City Pain Specialists’ policy that all patients have random drug screenings. Patients may also receive screenings at their physician’s professional discretion. Millennium Laboratories provides detailed confirmation of drug screen results and bills for this necessary service.

Why am I receiving a medical bill from a Surgery Center or Hospital?
The facility where your procedure is performed will bill you for the use of their facility and staff.

Why am I receiving a medical bill from an Anesthesiology service?
Whenever an anesthesiologist’s services are required during a procedure, they will bill the patient for their professional services.

 
 

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